Digital Transformation

In this report, we offer a higher-level view of how the pandemic may impact key segments of the technology industry overall, including some recommendations for IT and business leaders looking to be responsive to this exceptional situation.

No business function remains untouched by the rippling effects of the outbreak, with leadership needing to implement comprehensive mitigation strategies.

The outbreak of COVID-19 has significant implications for government and society, for business leaders needing to minimize the risk of employee infection, job disruption, reputational and compliance risks and productivity loss.

As we did last year, we have tapped into the 451 analyst 'hive mind' to present highlights of the issues, trends and innovations that we expect to drive the tech industry narrative over the next year and beyond as we begin a new digital decade.

The rise of the data-driven organization means that enterprises essentially want to gain fresh value from the data they have amassed. Data science is a key discipline to enable this – propelled by experimentation with the goal of generating new business insights and business opportunities from existing and new data sources.

It's becoming clearer that productivity improvements help more than the bottom line because the software powering productivity is showing up in other conversations, like those in recruitment. According to our research, 81% of job seekers would consider a prospective employer's tech stack at least somewhat important in their decision to take a job.

Security concerns around cloud center on fear of data loss and a lack of control generally, but perceptions toward the security of cloud are shifting, such that answers to how security managers are securing the cloud have become more sophisticated and more reliant on security monitoring. As a result, there are fewer enterprises saying the cloud is 'too risky' for high-risk applications.

The Association of Southeast Asia Nations (ASEAN) is home to approximately 650 million people, but it accounted for some 13% of Asia-Pacific hosting, cloud, and managed services revenue in 2017. Opportunities lie in several emerging economies, where various cloud-enabled digital services are in the growth phase.

Continuous intelligence has entered the business intelligence (BI) and analytics lexicon. However, like many new tech terms it is somewhat shrouded in confusion. Some believe it is a byword for real-time analytics, while others argue that it is an entirely new approach to analytics. In this report, we attempt to unravel the phrase and its approach.

Robotic process automation (RPA) is the hottest market the IT industry has seen since the rise of smart phones, search engines, e-commerce and social media. While many vendors are over a decade old, the revenue of some jumped 100-fold in just the last two years. But why?

Modern experiential expectations for employees and customers and the need for greater business operational efficiencies are placing new demands around how content is generated, used and managed.

In the decade since the world teetered on the brink of financial collapse, few would deny that technology has played a fundamental role in reshaping our lives.