Impact of COVID-19

As the COVID-19 pandemic sweeps the globe, it is causing economic and health impacts that are unprecedented in modern times. Despite the uncertainty and disruption, it’s clear that information technology will play a key role in helping leaders navigate a path forward for their organizations. The analyst team at 451 Research is paying particular attention to these impacts, both on the technology market itself, as well as on the broader economy. This microsite will be continually updated with a selection of our research, insight and data that are free to consume, helping organizations globally plan a way through this unique challenge.

Older COVID-19 reports can be found below.

Report Excerpt
Published: July 15, 2020

2020 Trends: the COVID-19 Update

The coronavirus outbreak has rapidly shifted global markets, including those related to enterprise technology, since we published our 2020 Trends reports in December 2019. As a response, our analysts have updated their 2020 predictions in light of market changes due to COVID-19 in the collection of reports.

Market Insight
Published: July 13, 2020

Economics of Containers and Kubernetes: COVID-19 has shown the Value of Paying as you Go

How confident are you that you can keep utilization of your servers high? If very confident, then a server-based model can be cheapest, especially if you're confident enough to make a commitment. If not, then PAYG is less risky from a financial perspective – you can grow and shrink as needs dictate, paying only for what you use. COVID-19 has shown that even the best forecasts can't predict everything.

M&A Insight
Published: July 9, 2020

No Bounce-back in IT Budgets

Investors have already basically dismissed the impact so far of the global COVID-19 pandemic and accompanying recession, which stands as the sharpest economic downturn since World War II. Instead, they have been busy piling into the stocks of the companies they expect to profit from a snap-back in tech spending in the coming months.

Market Insight
Published: July 8, 2020

COVID-19 Could Trigger Digital Transformation Initiatives, Long-term Growth for CPaaS

Using key data points from 451 Research's CPaaS Market Monitor and Voice of the Enterprise: Coronavirus Flash Survey June 2020, we look at how the crisis is influencing the digitalization of the customer experience, and how this could result in increased demand for embedded real-time communications and long-term growth for the CPaaS segment.

M&A Insight
Published: July 1, 2020

Tech Acquirers Shelter in Place during 'Corona-Quarter,' Sending M&A into a Recession

With COVID-19 raging and the world's economy in freefall, tech dealmakers struggled to get anything done in Q2. The results for the first full quarter of the public health crisis-turned-economic recession showed that coronavirus basically wiped out a decade's worth of healthy growth in the multibillion-dollar tech M&A market.

Market Insight
Published: June 30, 2020

COVID-19 Positions Installment Payments Market for Growth, M&A

In this report, we discuss the state of the installment payments sector in the US and offer our take on the potential acquirers that could consolidate the market, and the targets they are likely to pursue.

Market Insight
Published: June 29, 2020

As the COVID-19 Crisis Reshapes Work, Workforce Technologies M&A will be Impacted - Part 1

In this report, we focus on the potential for M&A across the virtual communications landscape, while in parts 2 and 3 of this series, we examine the people management stack, and the potential for tooling at the empowered edge.

M&A Insight
Published: June 26, 2020

A Fever for Machine Learning Companies

Amid a steep drop in the tech M&A market, purchases of companies with machine learning (ML) capabilities continue to rise. ML's popularity was growing before the COVID-19 outbreak and our surveys suggest that the illness could accelerate adoption.

Market Insight
Published: June 25, 2020

COVID-19 Fuels Demand for Monitoring Tools as Digital Customer Experience Projects Accelerate

Our Voice of the Enterprise: Coronavirus Flash Survey June 2020, conducted in late May and early June, gives vendors in the monitoring market reason to hope for sustained demand as digital engagement has spiked in overall importance, likely forever so.

Voice of the Enterprise
Published: June 19, 2020

Digital Pulse: Coronavirus Flash Survey June 2020 Advisory Report

This survey was designed to measure the impact of the COVID-19 coronavirus outbreak on businesses. It was conducted between May 26 and June 11, 2020, and represents approximately 575 completes from pre-qualified IT decision-makers.

M&A Insight
Published: June 19, 2020

The Coronavirus Catalyst

The words ‘COVID-19’ and ‘coronavirus’ have appeared in the records of only about 150 tech transactions so far this year in 451 Research's M&A KnowledgeBase. That's slightly less than one of every 10 prints, a surprisingly small portion of deals given how broadly and deeply our work and our lives have been hit by the outbreak.

Market Insight
Published: June 16, 2020

Productivity and Collaboration Tool Vendors Target Remote Work Opportunities

The nature of work is changing and, due to the impacts of COVID-19, organizations are adapting to the world of remote work.

M&A Insight
Published: June 12, 2020

Reclaiming Higher Ground

Earlier this week, the S&P 500 Index reclaimed the ground it lost as life got locked last spring because of the coronavirus pandemic. The head-spinning rebound in the equity market came faster than virtually anyone thought it would.

Market Insight
Published: June 11, 2020

The Best-laid Plans: IT Spending Trends and Expected COVID-19 Adjustments

Given that we conducted the Voice of the Enterprise: Digital Pulse, Budgets & Outlook survey toward the end of 2019, the results regarding IT spending plans do not incorporate a COVID-19 perspective on IT spending.

Published: June 11, 2020

State of the Internet Amid Coronavirus Pandemic

With the nation in shutdown mode induced by the coronavirus pandemic, in-home media usage has soared, along with increased bandwidth exertion from students and those working remotely.

Market Insight
Published: June 5, 2020

Into the Multiverse: The Rise of Scenario Analysis and Adjusted Analytics Expectations Amid COVID-19 Uncertainty

Enterprises should focus on scenario analysis and planning and prepare to make rapid decisions as the situation evolves.

M&A Insight
Published: June 4, 2020

Coming Public in a Pandemic

Not all businesses have reopened their doors, but Wall Street is certainly humming again. Investors have unreservedly bid up stocks to nearly their pre-pandemic levels and have shown themselves ready to load up on some of the riskier paper out there, IPOs. Shares of sales and marketing software vendor ZoomInfo priced above expectations and then surged some 70% in their debut Thursday.

Market Insight
Published: June 2, 2020

The Emerging Face of Remote Interactive Collaboration in the post COVID-19 Era

The COVID-19 outbreak and the sudden need to support a distributed workforce with employees working from home during the quarantine has placed the spotlight on enterprise collaboration and communications.

Market Insight
Published: May 18, 2020

Automation technology vendors offer free tools and apps to cope with COVID-19, Part 2

Many things change during a crisis, necessitating unique and rapid responses. More automation technology vendors are rising to the call by offering their rapid process automation development technologies, applications and even skills free of charge.

Market Insight
Published: May 18, 2020

Unscathed by Coronavirus, Datacenter Providers see no Interruption to their Business Plans

In contrast to most other sectors, DC REITs have not withdrawn their annual revenue and profitability guidance. On balance, major datacenter REITs see steady growth ahead and maintained their capital spending plans for the year.

Market Insight
Published: May 11, 2020

Voice and Contactless Interfaces set to play key role in post-COVID-19 Workplace

The need to provide a safe environment that complies with new requlation will make the use of voice and contactless interfaces more compelling, driving workplace adoption of voice user interfaces, intelligent assistants and biometric authentication.

Published: May 4, 2020

Voice of the Enterprise Digital Pulse Coronavirus Flash Survey

Our analysis shows that contactless cards have seen promising early results in the US. We anticipate that this momentum will be furthered by the COVID-19 pandemic, which has quickly positioned proximity payments as the most sanitary way to pay.

Market Insight
Published: April 30, 2020

Datacenter Infrastructure Supercycle Powers through the Pandemic

Spending on datacenter infrastructure is booming, fueled by pent-up demand for technology upgrades and capacity expansions after a temporary lull in the first half of 2019. The effects of the pandemic further accelerated this trend.

Market Insight
Published: April 23, 2020

The Cloud might be the Silver Lining for the COVID-19 Crisis

As the world is gripped by the COVID-19 crisis, questions have arisen about what this means for providers of digital services, including cloud infrastructure, communications and higher-level software platform services.

Market Insight
Published: April 22, 2020

COVID-19: Returning to Work and other activities with Blockchain-based Digital Health Passports

As COVID-19 confinements are gradually lifted worldwide, and activities outside people's homes start to resume, how can we make sure that infection downtrends are not reversed, and people are safe?

Market Insight
Published: April 21, 2020

The Coronavirus Impact: 20 Long-lasting Changes We Expect

451 Research's Workforce Productivity and Collaboration team put on our thinking caps and came up with 20 trends, across three main themes where we expect change to happen: the emergence of a new people management stack, growing emphasis on virtual engagements, and more empowerment at the workforce edge.

Market Insight
Published: April 21, 2020

Work-from-home Response due to COVID-19 Shows SD-WAN is as much about the Remote User as the Remote Branch

Our Coronavirus Flash Survey March 2020 showed how enterprises are responding to the drastic changes the COVID-19 pandemic is causing.

Market Insight
Published: April 14, 2020

Prognosis Uncertain: Data Privacy Rights in an Era of Global Contagion

In times of uncertainty, common global threats historically have often been – and likely will continue to be – justification to amass and analyze yet even more personal data.

Market Insight
Published: April 10, 2020

COVID-19: Keeping the Lights on when Digital is all that's Left

Since coronavirus has shut down almost all commerce that requires a physical presence, from retail stores to restaurants to sporting events, for most businesses digital properties represent the only potential for revenue.

Market Insight
Published: April 9, 2020

COVID-19: Cloud-Native Impacts

We expect that the COVID-19 impact on cloud-native technologies will end up, in aggregate, to be positive. The 'cloud' sits strategically at the top of the list of IT technologies viewed as most transformative, and any work in progress is prone to acceleration, not retrenchment, for those for whom the short-term negatives of COVID-19 can and will be absorbed.

Market Insight
Published: April 8, 2020

Three Things HR Must Get Right in its COVID-19 Response

The sudden shift to large-scale remote work and social distancing has also taken a toll on human resources (HR) and the people function as well.

Market Insight
Published: April 7, 2020

Readiness a Key Driver of Enterprise DevOps in Age of Pandemic

The importance of being ready to respond to the latest changes, not only in the market but in the broader world, has never been clearer than amid the current COVID-19 pandemic.

Market Insight
Published: April 3, 2020

Amid Coronavirus Uncertainty, Analytics Should Remain an Enterprise Priority

The use of data and analytics is already a key differentiator between leaders and laggards across multiple industries. The current coronavirus crisis, and the way in which enterprises respond to it, will likely exacerbate the distance between the 'haves' and 'have-nots.'

Market Insight
Published: April 1, 2020

Turning the Virtual into the Virtue: How Coronavirus will Reshape Industry Conferencing

Will technology industry conferencing and travel practices be permanently reshaped, or will they ultimately revert to the volume and velocity of activities that were tried (and tired) from the BC (Before Coronavirus) age.

Market Insight
Published: March 26, 2020

Coronavirus Quick Fixes aren't Scalable; Business Leaders Must Rethink Work Itself

The shift to mass remote work will likely expose how much work across the enterprise has been stitched together based on assumptions, tradition, conversations, meetings and siloed tools giving very imperfect information, as well as...

Voice of the Enterprise: Digital Pulse
Published: March 25, 2020

Coronavirus Flash Survey: March 2020

The Voice of the Enterprise: Digital Pulse, Coronavirus Flash survey wave was conducted in March 2020. The survey represents approximately 820 completed interviews and 15 hour-long interviews from pre-qualified IT decision-makers. This survey focuses on the impacts to businesses of the global COVID-19 coronavirus outbreak.